Navigator Program

Columbia and Greene County residents who need help getting health insurance can use our Navigator Program.

Our Navigators help clients enroll in quality, affordable health insurance, including Medicaid, Child Health Plus and the Essential Plan, through the New York State of Health: the Official Health Plan Marketplace. Navigators can also help people apply for financial assistance to reduce the cost of commercial coverage.

Services are free and staff travel to convenient locations throughout Columbia and Greene Counties. Check out our monthly schedule and visit us at one of our locations!

For more information or to make an appointment, call (518) 822-9600 today!



JUNE

Important Dates:

Open Enrollment

  • November 1, 2025: Open Enrollment begins
  • December 15, 2025: Last day to enroll or change plans for coverage starting January 1, 2026
  • January 1, 2026: Coverage starts for those who enrolled or changed plans by December 15, 2025

Frequently Asked Questions

Answers from NY State of Health

Why should you enroll in a health plan through NY State of Health?

There are many reasons to enroll in health insurance and NY State of Health makes it easy to shop for and enroll in comprehensive, low cost coverage. There are many health plans to choose from. You can get help from a trained assistor. And, you may qualify for free coverage or for help paying for your coverage.

What kinds of plans does NY State of Health offer?

NY State of Health is the place to shop for and enroll in Medicaid, Child Health Plus, the Essential Plan, and Qualified Health Plans.

When can I enroll?

When you can enroll depends on which program you are eligible for, which is based on age, income and other factors. Enrollment is open all year if you are eligible for:

  • Medicaid
  • Child Health Plus
  • Essential Plan

You can enroll in a Qualified Health Plan during the annual Open Enrollment Period, or a Special Enrollment Period, if you are eligible.

American Indians and Alaskan Natives can enroll anytime during the year for any NY State of Health program.

What is an Open Enrollment Period?

An Open Enrollment Period is a limited time of year – usually November through January – when you can enroll in a Qualified Health Plan. If you do not enroll during these months, you will need to wait until the next Open Enrollment Period. There are some exceptions. You may be able to enroll in a Qualified Health Plan outside the Open Enrollment Period if you are eligible for a Special Enrollment Period.

What is a Special Enrollment Period?

A Special Enrollment Period is when someone has a special life event (called a “Qualifying Life Event”) that makes it possible for them to enroll in or change their coverage through a Qualified Health Plan outside of the Open Enrollment Period.

What Qualifying Life Events might make someone eligible for a Special Enrollment Period?

Qualifying Life Events include:

  • Loss of health insurance (for reasons other than you did not pay your premium)
  • A permanent move into New York State or a move within the State that makes new health plans available to you (you must have had other coverage within the past 60 days)
  • Marriage or domestic partnership (you must have had other coverage within the past 60 days)
  • Divorce or legal separation
  • Pregnancy certified by a health care practitioner
  • Birth or adoption of a child, or placement of a child in foster care
  • Becoming eligible or ineligible for help paying for your Qualified Health Plan coverage
  • Becoming a citizen, national or lawfully present individual

Generally, you must report a Qualifying Life Event to NY State of Health within 60 days. You may need to provide proof of the Qualifying Life Event to your new health plan or to NY State of Health.